hotel@villabarbaramallorca.com

+34 871239274

Hotel Policies

Check In/Checkout for hotel guests: Villa Barbara’s check in time is 14:00 , and check out time is before 12 noon. The hotel will make every effort to personalize our guests’ stays if provided ETA information at time of reservation. Late checkout requests may be made through the front desk only, and are subject to determination based on hotel occupancy. Additional charges may apply.
Cancellation Policy:
«Non Refundable Tariff»
Due to discounted price, all confirmed reservations under this tariff are charged 100% and are not refundable.
Standard Tariff»
All other confirmed reservations not cancelled at least 7 days prior to arrival will be the responsibility of the traveler. Cancellations received within the 7 days period or a “no show” will incur one night’s room and tax charge to be assessed to the credit card on file. Please provide notice of cancellation before specified time to avoid a penalty of one night’s room & tax.
Deposit/Guarantee: All reservations must be guaranteed for arrival by first night room deposit, guaranteed with a major credit card with expiration date. The hotel does not charge the card on file unless the reservation is cancelled within the specified above period noted, or a “no show.” The hotel will not hold any reservation unless secured by the above methods. Upon check in guests may use another form of acceptable payment for their accommodations.
Reservations guaranteed by a credit or debit card will be pre-authorized for guests stay one week before arrival. If guests method of guarantee does not accept the pre-authorization, we will charge the amount.

Smoking Policy: Villa Barbara allows smoking only on rooms terraces and Lobby bar terrace. Should it be determined that smoking has taken place in a guestroom, the hotel will charge a €50.00 cleaning fee, placed on the guest folio before or after check-out.

Pet Policy: Service animals are allowed only previously agreed by in written by hotel.

Third and Extra Person Fee: Room rates are listed for single / double / triple /quadrlupe occupancy. Additional adults sharing a room will incur a charge of 10€ per night, per person in low season and 15€ per night. per person in high season ( June-July-August-September).

Children’s Policy: Children 3 and under are free if using existing bedding.  Cribs are complimentary, please inform us before arrival if you need one.

Tax, Fee & Service: 10% VAT tax is included in price. Tourism Improvement fee is not included in price and is calculated on check in depending of the period and age of tourist.

Minimum Age Requirements: All guests must be 18 years or older to confirm guestroom accommodations at Villa Barbara. A valid photo ID must be presented at the time of check in for age verification.
Hotel Payment Policy: In order for guest accommodations to be confirmed, at the time of check in sufficient credit credentials for payment of accommodations must be provided through the authorization of a debit or credit card. When a debit or credit card is presented for authorization, please be advised that a credit hold in the amount of guest room charges, applicable taxes and a provision for incidental charges will be placed on the banking account. Cash payment upon check out is acceptable.

Accepted Methods of Payment:

Master Card
Visa
American Express
Cash

PLEASE CONTACT US IF WE CAN ASSIST WITH GUEST QUESTIONS:

Reservations email: info @ villabarbaramallorca.com